Born and raised in Virginia, I received my Bachelors degree in Political Science (minor in Sociology) followed by my Masters in Teaching from Christopher Newport University before setting out on my own into the great unknown.
I fell in love with the technology world via working at two technology non-profits, the Technology Association of Oregon (formerly SAO) and the Drupal Association. I am currently the Customer Engagement Specialist at BlackMesh, Inc a big player in the Drupal world in enterprise cloud hosting who is currently expanding into other communities. My background and personal skills have been a wonderful fit in the client/account support area as well as community engagement. I excel at assessing efficiency gaps, possess a broad strategic perspective, and am a problem solver advocating on behalf of client and community needs. In a client support role, my natural people skills combined with a teaching degree aid me as an information liaison between the tech team and client. As a community manager my political background aids me in engaging an appropriate voice when interacting with any scale of audience and rallying them to a cause. It all really boils down to a great respect and appreciation for the coding geniuses of the world and a commitment to excellent customer/community service and business needs.
In my free time I enjoy a local latte (preferably in giant bowl size) with a good book or marathoning my Netflix account. Once over caffeinated, I like getting out and enjoying Oregon's amazing natural beauty via volunteering, skiing, hiking, and in warmer months hope to return to rowing. I have a baking habit, forcing others to enjoy piles of delicious cookies, pies, etc. Currently, I am still mid quest to perfect my Southern family's recipes into gluten-free form.
Growing + Maintaining Customer Relationships, Customer Service, Social Media Marketing, Community Outreach, Email Marketing and Campaigns, Social Networking, Editing, Strategic Planning, Training, Lesson Planning, Website Management, Committee Management, Project Planning, Webinars
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Please feel free to reach out to me via email or a variety of social platforms to discuss opportunities, or even to just say hello!